Online Reputation Management
Sticks and stones, my…foot! Words may absolutely hurt you! If your product and service are truly dreadful, there's not a lot we can do to contain that kind of wildfire, but often, reputation arsonists work hard to burn you without cause. How you collect, analyze and respond to what others are saying about your brand makes all the difference.
Shopping strategies and marketing tactics must be in sync in order for your company to be most successful. Over the past decade the internet has changed how we decide and what we choose to purchase. Today's consumer is a digital explorer that seeks out online ratings, instructional videos, peer reviews and any other online detail BEFORE making a purchase.
When consumers hear about a product today, their first reaction is 'Let me search online for it.' And so they go on a journey of discovery: about a product, a service, an issue, an opportunity... ~ ZMOT. Prolifik's Online Reputation Management (stORM) service is key to keeping your brand image and online reputation clean. Unfortunately your online reputation is "on the line" each and every day whether you are monitoring it or not. Monitoring comments, reviews and social media outlets are essential.
So how do we do it? What do we do?
Prolifik takes a comprehensive look at your online reputation management situation and every aspect of search, social media, review platforms and bloggers to monitor dialogue. Our process identifies both positive and negative sentiment.
Not only do we identify the conversation but we create proven and effective strategies to engage end users and move the dialogue into a positive direction. This process is vital to your online reputation management and can help your business grow influence.
We will provide reports that highlight the online sentiment about your brand. Online reputation management is vital to your business, look into Prolifik's online reputation management service today!